Privacy Policy

1. Introduction

iamvivaha.com ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights over your information when you use our matrimony platform, mobile app, and related services.

By registering on iamvivaha.com you agree to the terms of this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information:

• Registration data: Name, date of birth, gender, mobile number, email, religion, caste, and location.
• Profile data: Photos, education, occupation, income, family background, and partner preferences.
• Verification data: Government ID (Aadhar, PAN, Passport) for profile verification.
• Usage data: Pages visited, features used, search queries, and time spent on the platform.
• Communication data: Messages, interests sent/received, and video call logs (not content).
• Payment data: Billing details processed securely through our payment partners (we do not store card numbers).

3. How We Use Your Information

• To create and manage your profile and account
• To show you compatible matches using our AI matching engine
• To process membership payments and bookings
• To send you match alerts, service updates, and important notifications
• To verify your identity and maintain platform safety
• To improve our platform, features, and customer experience
• To comply with legal obligations

4. Information Sharing

We share your profile information (name, age, education, photo, and preferences) with other registered members for the purpose of matchmaking. We may share data with:

• Service partners (wedding planners, caterers, photographers) only when you specifically book their service
• Payment gateways for processing transactions securely
• Technology partners (cloud hosting, analytics) under strict confidentiality agreements
• Law enforcement when required by valid legal process

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data centres, and regular security audits. Sensitive data such as ID documents are encrypted at rest and accessible only to authorised verification staff.

Despite our measures, no digital transmission is 100% secure. We encourage you to use strong passwords and not share your login credentials.

6. Your Rights

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Objection: Opt out of marketing communications at any time
• Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@iamvivaha.com.

7. Cookies

We use cookies and similar technologies to remember your preferences, keep you logged in, and understand how you use our platform. You can control cookie settings in your browser, though some features may not work correctly without cookies.

8. Contact Us

For any privacy-related queries or to exercise your data rights:

📧 privacy@iamvivaha.com
📞 +91 9513533526
🏢 iamvivaha.com, Coxtown — 560 005, India